Billing / Shipping
Billing and Shipping addresses must match. Due to fraud attempts, we can only send goods to your billing address.
Appropriate sales tax will be added.

Inspection and Returns
We offer a 3 day inspection period for knives that are bought online.
If you are not satisfied, call or email to let us know ahead of sending. You may return the knife at your expense with insurance using the same method and type packaging as we used in sending it to you.
Sale and discounted items are final sales, and can not be returned.

Prices
Goods are charged at price shown on the product pages on the date the customer places the order and are exclusive of taxes. Prices are correct at time of publication. Errors and omissions are the exception. In case of an error, you will be informed before proceeding.

We have access to brands and items that are not listed on our website, please feel free to contact us to inquire about an item you don’t see or come to Fred Eisen Leather & Art Knives in New Hope PA.

Complaints
If we should receive a complaint about any part of our service, by phone, fax, e-mail or letter, then it will be dealt with promptly (we will reply within 7 working days). It will then be dealt with confidentially, and effectively.

LEGAL NOTICE!!!
You must be at least 18 to order any knife from us. Some items listed on this website may be illegal to own in your area, or for possession by those under 21, or if not military or law enforcement. It is your responsibility to check all local laws concerning the ownership, use and possession of any item on this website.

By placing an order, you agree that you are of legal age, that you have read our terms & conditions, and that you take full responsibility for obeying all federal, state and local laws, restrictions, and regulations!
Please email Appropriate ID Form with order to fred@fredeisenleather.com